Altum Group Personal Data Protection and Privacy Policy. Last updated 29 October 2026.
This website, altum.group (the “Website”), is owned and operated by Altum International Ltd (“Altum”). Altum and its related companies, including Altum Oceania Pty Ltd (together, the “Altum Group”), are an Australian medicinal cannabis brand and product house, and the team behind the Kind and Budi brands. The Altum Group is committed to protecting the privacy of everyone we deal with and to making sure that personal information is properly collected and stored. This Personal Data Protection and Privacy Policy (the “Privacy Policy”) sets out how the Altum Group (“we”, “us” or “our”) collects, uses and discloses your personal information through the Website.
1. Our commitment
This Privacy Policy applies to the Website and to the enquiries you send us through it. Other Altum Group websites, such as kind.com.au and budi.com.au, may have their own privacy policies. We are committed to protecting your personal information and to complying with the Privacy Act 1988 (Cth) (the “Act”), including the Australian Privacy Principles, and any other applicable legislation. We handle your personal information in line with this Privacy Policy or as otherwise permitted by the Act.
2. What we collect
2.1. We collect only the personal information we need. Through the Website, that is:
- what you send through the contact form: your name, email address, organisation (if you give it), the option you choose under “I am a”, and your message;
- information about your visit, collected by Google Analytics using cookies: the pages you view, how you reached the Website, your approximate location, and your device, browser and screen size. Google Analytics does not give us your name or contact details; and
- server logs kept by our hosting provider, which record your IP address, browser and the pages requested, so the Website can be kept secure and running.
2.2. We do not ask for health information through the Website. Please do not include health or medical details in the contact form.
2.3. We collect most personal information from you directly, for example when you use the contact form, email us or contact us through social media. We may also collect it from third parties, such as the business you work for or one of our distributor partners.
3. How we use and disclose it
3.1. We use your personal information to: (a) respond to your enquiry and put you in touch with the right person; (b) manage our relationships with distributors, pharmacy groups, clinics, prescribers, pharmacists, investors and candidates; (c) understand how the Website is used, so that we can improve it; (d) keep the Website secure; and (e) meet our legal obligations, including making disclosures required by law.
3.2. We share personal information with service providers that help us run the Website and our business, for the purposes above. They include Netlify (Website hosting and contact form handling) and Google (Google Analytics, and Google Workspace for email). Our service providers may use your personal information only to provide their services to us. Google explains how it uses Google Analytics data at policies.google.com/technologies/partner-sites.
3.3. When necessary, we may also disclose personal information to our professional advisers, insurers, law enforcement agencies, and government and regulatory bodies.
3.4. We may share aggregate information that does not identify you, such as Website visit statistics. We do not sell your personal information.
3.5. Some of our service providers store information outside Australia, including in the United States, and members of our team work from Singapore. By giving us your personal information through the Website, you consent to it being disclosed to and stored by recipients outside Australia. On the basis of that consent, we are not required to take reasonable steps to ensure that those overseas recipients comply with the Australian Privacy Principles, and we will not be liable to you for any breach of the Act or this Privacy Policy by them.
3.6. We keep personal information only for as long as we need it for the purpose we collected it for, or for another permitted purpose. Personal information we no longer need is irreversibly anonymised or destroyed.
4. Cookies and analytics
The Website uses Google Analytics, which sets cookies in your browser (named _ga and _ga_ followed by an ID) so that it can tell visits apart and count returning visitors. We use it to see how many people visit and which pages they read. You can block or delete cookies in your browser settings, or install Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout. The Website works without these cookies.
5. Keeping it safe
We make all reasonable efforts to store personal information securely and to make sure it is accessed only by our authorised employees, our service providers and the other parties described in section 3. No system is completely secure, however, and we cannot guarantee the security of information sent to us or from us over the internet.
6. Other websites
The Website links to websites run by others, including the Kind and Budi websites and LinkedIn. We have no control over their content or over how they handle personal information, so please read their privacy policies to understand how they may use yours.
7. Access, correction and complaints
7.1. Under the Act, you can ask for access to the personal information we hold about you, and ask us to correct it.
7.2. To make a request, or to ask about this Privacy Policy, use the contact form or write to Altum International Ltd, PO Box 802, Claremont, WA 6910, Australia.
7.3. There is no charge for making a request. We may charge a reasonable fee for giving you access to your personal information, and will tell you before we do.
7.4. If you are not satisfied with how we handle your request or complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
8. Updates
We may update this Privacy Policy from time to time. The current version is always on this page, with the date it was last updated.